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Financial Services

Financial Services

How to use banking services

Opening a bank account

  • Things to bring: ID card (passport, alien registration card, household register (resident register), etc.), legal seal, deposit, confirmation of the purpose of financial transactions (available at the bank), and other evidential documents (if necessary)

Instructions

  • 1Enter the bank, take a queue number ticket, and wait until your number is called.
  • 2Go to the bank clerk when your number is shown on the display screen.
  • 3Tell him/her why you visit the bank (open a bank account, wire transfer, make a deposit, etc.). Ask for a debit card if you need one.
    Debit card: Using a debit card, you can withdraw or deposit money at an ATM without your bankbook or legal seal.
  • 4Fill out the form according to the bank clerk’s instructions, then submit.
  • 5Keep your bankbook and debit card in a safe place.
    Do not share your password with anyone.

Hours

  • Monday through Friday: 9 AM–4 PM
  • When closed: Use an ATM in a bank lobby.

Withdrawing or depositing money

  • Bank window: Fill out a withdrawal/deposit form and go to a bank window. You don’t need your personal identification number (PIN) when making a deposit, but you need it to withdraw money.
  • You can use an ATM with your bankbook or debit card. You must enter your PIN to make a transaction. If you enter a wrong password three consecutive times, your bank transactions (check remaining balance, deposit, and withdrawal) will be suspended. A fee is charged if you use an ATM after business hours or at other banks.

Online banking

  • Online banking is a type of banking services provided online.
  • Through online banking, you can check your balance and deposit/withdrawal history and wire money to your bank account.
  • To apply for online banking, you need an authentication certificate issued online by the Korea Financial Telecommunications & Clearings Institute, the password issued at the bank, and the one-time password (OTP) card. Visit the bank for further details.